Key takeaways:
- What is the professional services market growth forecast? The professional services industry is projected to grow 5.4% by 2020, reaching nearly $5 trillion.
- What constitutes professional and business services? This sector includes specialized service jobs across fields like law, marketing, and HR.
- What challenges do professional services teams face? Teams struggle with work management, client retention, resource management, and collaboration amid increasing competition.
- How can businesses differentiate themselves? Businesses need sustainable processes and agility to attract and retain clients effectively.
- Where can I find more insights? Access the full report for strategies and benchmarks to enhance your competitive standing.
According to our Professional Services Market Global Report, the professional services industry is forecasted to grow 5.4% by 2020, reaching almost $5 trillion. But what are professional and business services, exactly? This sector includes jobs that provide specialized services to others, from law to marketing to HR.
As the industry grows, so do the challenges professional services teams face trying to balance work management for internal and external teams. As more competition enters the playing field, questions emerge — How do you differentiate your business in order to retain and attract clients? How can you build sustainable processes to grow your business while remaining agile to client requests?
For our professional services industry report, we surveyed over 1,000 people to learn more about the top professional services challenges around client retention, resource management, collaboration, technology, project processes, and more.
The key insights we share in our full survey report and in the infographic below will help you benchmark your competitive standing and develop strategies to help you rise above the fold.
Download the full eBook now! From Process to Automation: The Professional Services Work Management Benchmark Report
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