Buying software shouldn’t feel like a guessing game or a pressure cooker. That’s why Wrike invests in two things that go hand in hand: transparent, ethical reviews and a supportive, low‑pressure sales experience. Our recent verification as a TrustRadius Trusted Seller for the second year in a row is recognition of both.
What ‘Trusted Seller’ means
TrustRadius’ Trusted Seller verification isn’t a marketing badge you can buy. It’s earned by vendors who:
- Regularly collect up‑to‑date, authentic reviews
- Disclose when and how they incentivize reviews
- Give all users an equal chance to share honest feedback
- Read and respond to reviews
- Keep product information current and accurate
In other words, it’s proof that buyers can trust what they see on our TrustRadius page: real feedback from real customers, not cherry‑picked quotes.
Trust doesn’t stop at the review page
For us, being a Trusted Seller goes further than just reviews. We want to show up when you actually talk to us.
Customers consistently describe Wrike’s sales experience as collaborative, patient, and non‑pushy in our post-sale feedback interviews:
“I really like the way that I felt that I wasn’t alone in this journey. They were invested in my success and understanding that my success would be their success in the end.”
— Director of Governance, global life sciences technology company
“The sales rep was great. I enjoyed talking to him… Even in discussing the price, they were flexible there. So as far as sales goes as a whole, that team was excellent. I’d hire them.”
— Experience Manager, manufacturing company“The sales rep was very responsive but not aggressive or pushy, which I really appreciated. Everybody was very impressed with the Wrike demo… he was enthusiastic about the product, answered everything, and didn’t leave us hanging.”
— Assistant to the Vice President of Marketing and Communications, private higher‑education institution“The salesperson from Wrike was extremely helpful, fast, and knowledgeable, guiding us through the process so smoothly that we felt really comfortable… it was not a question of considering another software.”
— Senior Project Coordinator, non‑profit immigrant and refugee support organization“To be honest, it was the people… Wrike was probably the only partner that said, ‘Whenever you have more questions, just let us know,’ and stayed patient while our agency was on fire.”
— Business Analyst, statewide government agency
These aren’t just nice anecdotes; they’re evidence that the same principles behind our Trusted Seller status on TrustRadius (transparency, fairness, responsiveness) also guide how we run our sales process.
What you can expect when you engage with Wrike
If you’re considering Wrike, here’s what “Trusted Seller” looks like in practice:
- No hard sell: Our reps are trained to listen first, not push a deal.
- Straight answers: If we don’t know, we’ll find out — and we’ll tell you the truth about fit, limitations, and pricing.
- Collaborative evaluation: Demos and trials are built around your use cases, not our slide deck.
- Ongoing respect: Whether you buy now, later, or not at all, you won’t be spammed or pressured.
Being a TrustRadius Trusted Seller validates how we manage reviews. The voices of our customers validate how we manage relationships.
If you’d like to see what real users say about Wrike, visit our TrustRadius profile. Do you know someone who would benefit from using Wrike? Refer them and earn up to $600.
