Sub-Processors and Affiliates
The following lists provide information related to the third-party Sub-Processors and Wrike corporate Affiliates that may have access to and process Customers’ Personal Data in connection with the provision of Wrike’s and/or its Affiliates hosted, on-demand, cloud-based Service offerings and any related Support Services and Professional Services (collectively, Services).
Wrike Service Sub-Processors
| Sub-Processor | Services Performed | Hosting Regions | Contact Information |
| Amazon Web Services | Storage, content, delivery, and diagnostics | US, EU, (depending on customer’s selected region) | https://aws.amazon.com/contact-us/compliance-support/ |
| Google Cloud Platform | Storage, content, delivery, and disaster recovery | US, EU, (depending on customer’s selected region) | https://support.google.com/policies/contact/ general_privacy_form |
| CloudFlare, Inc. | Website content delivery management, DNS protection, network security | US, EU, (depending on customer’s selected region) | [email protected] |
| Box, Inc. | Conversion of documents into different formats | US, EU (depending on customer’s selected region) | [email protected] |
Wrike Sub-Processors Used Only for a Specific, Optional Add-Ons, Features, or Functions
| Sub-Processor | Wrike Add-on feature function | Services Performed | Hosting Region | Contact Information |
| Docebo, Inc. | Wrike Discover | Training portal management | Canada | https://www.docebo.com/company/contact/ |
| Sisense, Inc. | Wrike Analyze | Reporting add-on | US | [email protected] |
| Snowflake, Inc. | Wrike Analyze | Reporting storage | US | [email protected] |
Wrike Sub-Processors used for providing generative and agentic AI functionalities
Sub-Processor | Services Performed | Hosting region(s) | Sub-Processor terms of use and privacy terms | Contact Information |
Microsoft (Azure OpenAI) | Generative Artificial | US, EU (depending on customer’s selected region) | Terms of Use: Privacy policy: | [email protected] or the web form via the Microsoft Privacy Statement page |
(Vertex, Gemini)
| Generative Artificial | US, EU (depending on customer’s selected region) | Terms of Use: Google Privacy Policy: | [email protected] or the web form linked in the Google Privacy Policy under “Contact us.” |
Anthropic (Claude)
| Generative Artificial | US, EU (depending on customer’s selected region) | Terms of Use: Privacy Policy: | |
OpenAI (ChatGPT, Frontier) | Generative Artificial | US, EU (depending on customer’s selected region) | Terms of Use: European Economic Area (EEA), Switzerland, or UK: https://openai.com/policies/terms-of-use/ Other countries: https://openai.com/policies/row-terms-of-use/ Privacy Policy: European Economic Area (EEA), Switzerland, or UK: https://openai.com/policies/privacy-policy/ Other countries: https://openai.com/policies/row-privacy-policy/ |
Wrike Sub-Processors Used for Providing Wrike Support Services
| Sub-Processor | Wrike Add‑on feature function | Hosting region | Contact Information |
Ada Support Inc. | AI Customer support assistance (chatbot) | US | [email protected] |
| Adtrib, Inc. (k/n/a/ MaestroQA) | Quality assurance | EU | [email protected] |
| Zendesk, Inc. | Email communications | EU | [email protected] |
Zoom Communications, Inc | Video customer support | US | [email protected] |
Wrike Sub-Processors Used for Providing Professional Services
| Sub-Processor | Services Performed | HQ Location(s) | Contact Information |
Escalent, Inc. | Delivery of Professional Services | United States | https://escalent.co/contact/ |
RealDecoy US Inc. | Delivery of Professional Services | Canada | https://www.realdecoy.com/contact/ |
SMT Consultoria. E Solucoes Em Technologia Ltda. | Delivery of Professional Services | Brazil | https://smttech.com.br/en/contact/ |
Affiliated Companies Used to Provide Wrike Services
| Corporate Entity | Country |
| Wrike, Inc. | United States |
| Wrike Australia PTY Limited | Australia |
| Wrike Costa Rica SRL | Costa Rica |
| Wrike Cyprus Ltd | Cyprus |
| Wrike Czech, s.r.o. | Czech Republic |
| Wrike Estonia OU | Estonia |
| Wrike France, SAS | France |
| Wrike Ireland Limited | Ireland |
| Wrike Japan K.K. | Japan |
| Wrike Labs India Private Limited | India |
| Wrike Netherlands B.V. | Netherlands |
| Klaxoon, SAS | France |
The following lists provide information related to the third-party sub-processors providing cloud or support services to Klaxoon customers.
Klaxoon Service Sub-Processors
| Sub-Processor | Services Performed | Hosting Region(s) | Contact Information |
Google Cloud Platform | Storage, content, delivery, and disaster Recovery | US, EU (depending on user’s localization) | https://support.google.com/policies/contact/ general_privacy_form |
Amazon Web Services | Storage and disaster recovery | EU | |
Microsoft Azure | Storage and disaster Recovery | US, EU (depending on user’s localization) | |
CloudFlare, Inc. | Website content delivery management, DNS protection, network security | US, EU (depending on user’s localization) | [email protected] |
Cloud Convert | Conversion of documents into different formats | EU, US (depending on user’s localization) |
Klaxoon Sub-Processors Used Only for a Specific, Service Add-Ons, Features or Functions
Sub-Processor | Services Performed | Hosting region(s) | Sub-processor terms of use and privacy terms | Contact Information |
Microsoft Azure OpenAI | Generative Artificial | US, EU (depending on user’s localization) | Terms of Use: Privacy policy: | [email protected] or the web form via the Microsoft Privacy Statement page |
Klaxoon Sub-Processors Used for Providing Klaxoon Support Services
| Sub-Processor | Services Performed | Hosting region | Contact Information |
Zendesk | Email communications and support ticketing system | EU | [email protected] |
Last Updated: March 11, 2026