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Exhibit K

Remote Package – Flex-time Consulting for Klaxoon Professional Services

Last update: February 28, 2025. Wrike, Inc.

I. PROFESSIONAL SERVICES TERMS & CONDITIONS

Section 8 (Professional Services) of the General Terms of Sale available online at https://static.klaxoon.com/website/pdf/terms.pdf (the ”GTS”) shall solely govern the delivery of the Klaxoon Professional Services described in this Exhibit K to Customer. Capitalized terms used but not defined herein shall have the meanings ascribed to them in the GTS and the Agreement between the Parties, provided the GTS definitions shall prevail in the event of a conflict solely with respect to the Klaxoon Service and Professional Services.

II. INTRODUCTION

This SOW outlines the activities related to Klaxoon’s Professional Services consulting hours that have been purchased through an applicable Order Form by the Customer. All activities performed by the Consultant (defined below) shall be done remotely, unless otherwise stated herein.

III. TERM

This SOW shall commence on the Starting Date and shall expire on the End Date (the “SOW Term”). Notwithstanding anything to the contrary, the SOW Term may not be extended for any reason.

IV. ROLES

To support Wrike+Klaxoon’s collaborative process, Wrike+Klaxoon expects Customer’s personnel to be identified and made available to collaborate with their Wrike+Klaxoon counterparts throughout the SOW Term. Below is a breakdown of the key roles and responsibilities of each Party.

  1. Customer Personnel:
    1. Sponsor: The person(s) with authority to clarify why this project is being initiated, who is expected to participate, and within the highest applicable chain of command to ensure all escalations are promptly addressed. Additionally, the Sponsor may be called upon to enforce or encourage use of the Service internally.
    2. Champion(s): Key representative(s) from each User group with a broad view of the group’s objectives. The Champion(s) acts as an internal driver of adoption of the Service and changes to Customer’s organizational use of the Service and similar tools.
    3. Project Lead(s): Customer’s primary point of contact for communications with the Consultant, coordination and facilitation of Customer personnel, calls, and meetings.
    4. Subject Matter Experts (SMEs): Customer’s representatives with whom Wrike+Klaxoon personnel and Project Team can consult to understand organizational structure and processes at a detailed level.
    5. Project Team: Customer’s team participating in the implementation or rollout of the Service. Team members include the Sponsor, Champion(s), Project Lead(s), and any additional internal Users designated by Customer. The team may be comprised of both technical and non-technical personnel.
  2. Wrike+Klaxoon Personnel:
    1. Account Manager: The contact responsible for the general business relationship between Wrike+Klaxoon and Customer for the SOW Term. The Account Manager acts as a point of escalation to resolve issues the Consultant raises and provide general guidance to the Consultant as needed. The Account Manager’s hours spent performing this role will not count against Customer’s Capacity Hours allotment.
    2. Klaxoon Professional Services Consultant (the “Consultant”): The designated point of contact for this SOW responsible for delivering Wrike+Klaxoon’s portion of the activities associated with this SOW.

V. SCOPE OF WORK

A. In Scope – the following is a list of activities Wrike+Klaxoon may perform during the SOW Term:

  1. Thematic Training Workshops – A total of six (6) one-hour thematic training workshops as further described below:
    1. Three (3) one-hour Board workshops which may include the following content: using the board as a participant and moderator, creating a board, and online resources. A comprehensive overview of learning objectives and full list of the available training content for the Board workshops is available at https://static.klaxoon.com/website/pdf/board.pdf.
    2. Three (3) one-hour Advanced Board workshops which may include the following content: creation exercise, the cliff of champions, and online resources. A comprehensive overview of learning objectives and full list of the available training content for the Advanced Board workshops is available at https://static.klaxoon.com/website/pdf/advanced-board.pdf.

      Each Pro User may attend one (1) of each of the Board and Advanced Board workshops offered with a maximum of 12 Pro Users per workshop.
  2. Question & Answer Sessions – A total of two (2) one-hour User Club Q&A sessions. Each licensed Wrike+Klaxoon user may attend both of the one-hour User Club Q&A sessions.

The activities outlined above are not an exhaustive list and may be supplemented based on mutual written agreement by Parties. Notwithstanding the foregoing, any supplemental activities shall not include activities listed below as “Out of Scope”, and all activities must directly pertain to Customer’s licenses for the Wrike Account ID described in the applicable Order Form.

B. Out of Scope - the following activities are out of scope for this SOW:

  1. Activities for Wrike or Klaxoon Account IDs other than the Wrike or Klaxoon Account ID specified on the applicable Order Form for this SOW.
  2. Technical configuration with third-party applications.
  3. Delivery of any Wrike+Klaxoon workshops or Klaxoon Professional Services not expressly stated in Section V(A).

C. Capacity Hours Allocation

Wrike+Klaxoon shall provide ten (10) consulting hours (“Capacity Hours”). If Customer fails to use all its Capacity Hours within the SOW Term, any unused Capacity Hours shall be forfeited, and no refunds or credits shall be issued as a result. Customer may allocate its Capacity Hours to the activities described above at its discretion, provided two (2) of the available ten (10) hours Capacity Hours will be reserved for Wrike+Klaxoon’s preparation for meetings, calls, presentations, and hosting or attending sessions, including follow-up action items or communications related thereto.