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  • Guide overview
    • What Is Scrum?
      • What are the three pillars of Scrum?
      • What is a Scrum master?
      • What techniques can Scrum masters use?
      • Scrum vs. Agile: Differences and similarities
    • Scrum Methodology
      • What is Scrum methodology?
      • When was Scrum methodology introduced?
      • When to use Scrum methodology
      • Agile vs. Scrum
      • Why Scrum is used for complex projects
      • Scrum principles and values
      • Scrum roles and responsibilities
      • Scrum events (ceremonies)
      • Scrum artifacts
      • How does Scrum methodology work?
      • Benefits of Scrum
      • Challenges of Scrum
      • Example of Scrum methodology
      • Want a quick starter kit for your team?
      • Use Scrum with Wrike
    • Scrum Meeting
      • What is a Scrum meeting?
      • Types of Scrum meetings
      • How to run a Scrum meeting
      • Scrum meeting vs. standup
      • Common mistakes in Scrum meetings
      • Wrike use cases for Scrum meetings
      • Keep every sprint on track
    • Guide to Scrum Sprints
      • What is a Scrum sprint?
      • How many sprints are in a Scrum project?
      • What to do before a Scrum sprint?
      • Importance of Scrum sprints
    • Sprint Planning
      • What is sprint planning?
      • Why is sprint planning important?
      • Who attends the sprint planning?
      • When sprint planning happens
      • How to run a sprint planning meeting? (A step-by-step flow)
      • Key inputs and outputs
      • Best practices and tips
      • Common pitfalls
      • Tools and templates
    • The Complete Guide to Scrum Ceremonies
      • What is Scrum?
      • What are the five Scrum events and Scrum meeting types?
      • How to run a Scrum meeting
      • Why are Scrum ceremonies beneficial to projects?
      • How do you get your team excited for Scrum rituals?
      • How to organize your Scrum rituals with Wrike
    • The Ultimate Guide to Sprint Retrospectives
      • What is a sprint retrospective?
      • What is the difference between sprint review and sprint retrospective?
      • What is a sprint retrospective meeting?
      • What happens in a sprint retrospective meeting?
      • What are the benefits of sprint retrospective meetings?
      • How long is a sprint retrospective meeting?
      • When should a sprint retrospective meeting be held?
      • Who runs sprint retrospective meetings?
      • What questions should be asked in a sprint retrospective meeting?
      • What is the mad sad glad retrospective?
      • What are the benefits of a mad sad glad retrospective?
      • How to run a mad sad glad retrospective
      • Mad sad glad retrospective examples
      • What are the outcomes of a mad sad glad retrospective?
      • Plan your next sprint retrospective with Wrike
    • Daily Scrum
      • What is a daily Scrum?
      • Daily Scrum vs. daily standup
      • Daily Scrum agenda (15-minute playbook)
      • Remote and asynchronous daily Scrum
      • Benefits of the daily Scrum
      • Common anti-patterns (and fixes in Wrike)
      • Daily Scrum examples by team type
      • How Wrike supports the daily Scrum
    • Scrum of Scrums Meeting
      • What is the Scrum of Scrums meeting?
      • Scrum of Scrums diagram
      • Scrum of Scrums diagram
      • How often should the Scrum of Scrums meeting be held?
      • Purpose of Scrum of Scrums meeting
      • Benefits of Scrum of Scrums
      • Who participates in Scrum of Scrums meetings?
      • Scrum of Scrums agenda
      • Scrum of Scrums best practices
      • Using Wrike as your Scrum of Scrums Agile planning software
    • Introduction to Scrum Team and Roles
      • What are the three Scrum roles?
    • What Is a Scrum Product Owner?
      • Scrum product owner responsibilities
      • Product owner vs. product manager - What are the main differences?
      • Characteristics of a product owner
    • What Is a Scrum Master?
      • What does a Scrum master do?
      • How to become a Scrum Master
      • What is a Scrum master certification?
    • Scrum Project Management Software
      • What to look for in Scrum project management software
      • 1. Ease of use
      • 2. Industry fit
      • 3. Agile task management 
      • 4. External sharing 
      • 5. Detailed reporting
      • Wrike: The best software for Scrum project management 
      • Best practices for Scrum management
    • A Complete Guide to Scrum Boards
      • What is a Scrum board?
      • How do Scrum boards work?
      • Purpose of a Scrum board
    • Scrum Glossary
    • FAQs
      • Scrum At Scale
      • Scrum Concepts
      • Scrum Meetings
      • Scrum Planning
      • Sprint Review
      • Training And Certification
    1. Scrum Guide
    2. FAQ
    3. Scrum Planning

    What Are the Most Useful Scrum Master Skills?

    3 min read
    Alex Zhezherau
    Alex Zhezherau Product Director, Wrike

    What Are the Most Useful Scrum Master Skills?

    The Scrum master plays an essential role in any Scrum team and holds a number of responsibilities integral to project success. To excel in the role of Scrum master, there are many key Scrum master skills that teammates must possess to guide and manage a Scrum project effectively. Let’s talk about what that means.

    What does a Scrum master do?

    First, let’s look at what a Scrum master typically does and what their responsibilities include on a Scrum team. 

    A Scrum master is often referred to as a servant leadership position. This means that the most effective Scrum masters view their role as one that serves the best interests of their teammates above their own. Scrum masters are seen as the facilitators of the project, and their responsibilities typically include:

    • Ensuring
    • Scrum principles are upheld
    • Coaching and guiding teammates
    • Eliminating any roadblocks to team success
    • Mediating any arising conflicts

    What are the key Scrum master skills?

    Adaptability

    The cornerstone of Agile project management and all of its frameworks is flexibility — being able to adapt to change and roll with the punches of managing a dynamic project is what makes Agile so popular. In Scrum, a Scrum master must be comfortable with change and able to act quickly in changing environments. 

    Empathy

    A key characteristic of Scrum masters is that they work by servant leadership. This means they have to be attuned to what their teammates need for success and empathize with any issues or struggles they may be having. 

    Collaboration

    Scrum teams work well because they can collaborate seamlessly through changing conditions, deadlines, and goals. Scrum masters must set a good example for the rest of the team by ensuring collaboration is their top priority.

    Problem-solving

    In a constantly changing environment, the ability to think and act quickly to solve any challenges is one of the most crucial Scrum master skills. They should be confident in their knowledge of Scrum principles and stay calm and collected when a problem arises.

    Organization

    Scrum masters are in charge of facilitating many of the events that take place in a Scrum sprint, such as daily stand-up meetings. They need to be organized, clear-headed, and able to coordinate their team and resources to ensure success.

    Scrum Planning 5 questions
    What Is Sprint Planning Timebox? What Are Sprint Retrospective Games? What Is Scrum Planning? What are the Scrum KPIs? What Are the Most Useful Scrum Master Skills?
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